After receiving your order confirmation email, all orders are processed within 2 to 4 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
We offer £2.99 flat rate shipping to United Kingdom for parcels up to 2 kg
FREE UK delivery is offered for orders over £40.
Local delivery is available for orders within the Wimbledon area for £1.99
Deliveries are made from 3 pm on working days. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
We offer international shipping outside of United Kingdom for a flat rate of £20/
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Eva Candles is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.